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Privacy Policy

At Hammersmith United Charities we are committed to protecting your privacy. This statement describes how Hammersmith United Charities collects and uses personal data about people who visit our website.

Personal data means any information that you give us from which you can be identified, such as your name, your home address, your email contact details, or your telephone number. Personal data does not include information where your identity has been removed (i.e. anonymous data).

Who are we?

When we refer to “we” or “us” in this privacy notice we are referring to Hammersmith United Charities, a charity with registration number 205856. We are a controller of your personal data, which means we are responsible for deciding how we hold and use data about you. We are registered with the Information Commissioner’s Office with registration number Z7121372.

If you have any questions about this privacy notice or our data protection practices please contact us on officeadmin@hammersmithunitedcharities.com.

How do we collect personal data?

We obtain personal data from you when you use our website or sign up to our newsletter. This policy also covers situations when you contact us by email, fill in an online form eg to attend an event or fill in a paper form that you’ve downloaded from our website.

Using our website

Our website (http://hamunitedcharities.org.uk) is not intended for children and we do not knowingly collect data relating to children.

When you use our website, we use cookies to collect technical data (such as your internet protocol (IP) address, your browser type and version, and other technology on the devices you use to access the website) and information about how you use our website. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website. Our Cookies Policy has information about how we use cookies on our website http://huc.popcorndigital.co.uk/cookie-policy/.

We will also collect any personal data you give us if you sign up to receive our newsletter (see Newsletters below).

We will only collect and use your personal data in this way if:

  • you have given your consent; or
  • it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Our websites may include links to websites run by other organisations. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Hammersmith United Charities is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Newsletters

We would like to keep in touch with you about the work that we do, events that we organise, and ways in which you can support us.

We use a third party, MailChimp, to deliver our email communications. Mailchimp will only use your personal data in accordance with our instructions. If you want to find out more about MailChimp, you can view their privacy notice here: https://mailchimp.com/legal/privacy/. If you consent to receive email newsletters from us, we will add your name and email contact details to our marketing database and we will share this information with MailChimp in order to send the emails to you.

From time to time, we may also send communications to you by post if we are satisfied that we have a legitimate interest to do so, for example, we may send you a Christmas card.

When you send us an email, fill in an online form or return a paper form

If you contact us by email or fill in an online or paper form that you’ve downloaded from our website we will use your personal data to consider and respond to your request or query, or to process any application you make to Hammersmith United Charities. We will only use your personal data in this way when we have a legitimate interest.

You can change your marketing preferences or opt out at any time by contacting us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens, Shepherds Bush W6 0AS or by email to: officeadmin@hamunitedcharities.com.

How do we protect personal information?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We limit access to your personal data to those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We do not transfer your personal data outside the UK.

We have procedures in place to deal with any suspected personal data breach.

Will we disclose the information we collect to outside parties?

We may disclose your personal data to:

  • external service providers such as our IT and system administration providers;
  • our professional advisers, for example, our accountants, auditors, insurers and lawyers;
  • if we are under a legal duty to disclose or share your personal data, for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime;
  • where we need to share your personal data with a regulator, for example, making returns to HMRC or reports to the Charity Commission;
  • as part of a sale, transfer or merger of parts of our organisation or our assets.

We will not sell any information about your web browsing activity.

Data retention

We will only keep your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of a legal claim connected to our relationship with you.

Your rights

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.

In certain circumstances, you also have the right to:

  • Ask us to erase your personal data from our files and systems where there is no good reason for us continuing to hold it.
  • Object to us using your personal data to further our legitimate interests (or those of a third party) or where we are using your personal information for direct marketing purposes.
  • Ask us to restrict or suspend the use of your personal data, for example, if you want us to establish its accuracy or our reasons for using it.
  • Ask us to transfer your personal data to another person or organisation.

You also have rights in relation to automated decision making, but at Hammersmith United Charities we do not make any decisions affecting you based solely on automated processing.

If you have given your consent to us processing your personal data, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens; Hammersmith, W6 0AS or by email to: officeadmin@hamunitedcharities.com

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Other people’s information

If you provide us with someone else’s personal details (for example when you suggest that we let someone know about our sheltered housing) you must make sure that you have that person’s consent to provide us with their details, particularly if you’re giving us sensitive information about them.

Changes

If your personal details change, please help us to keep your information up to date by notifying us using the contact details below.

We may update this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.

Contacting us

If you have any questions about this privacy notice or how we handle your personal information, please contact us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens; Hammersmith W6 0AS or by email to: officeadmin@hamunitedcharities.com.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection – https://ico.org.uk/make-a-complaint/.

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Flats are now available in our almshouses

If you think you might be eligible, we'd be happy to give you a tour of our almshouses and share what it's like to live here.

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Trustee vacancy

Could you be our new Trustee?

Make a meaningful difference to the people of Hammersmith.

We’re appointing a new Trustee, who will also join our Grants and Community Committee. This is a unique opportunity to join an established charity that combines housing, grant-making and community leadership.

We’re particularly keen to hear from people with a strong connection to Hammersmith or lived experience of the challenges faced by our community. You do not need to have been a Trustee before as we’ll provide full training and support.

You’ll attend eight meetings a year, (typically 90 minutes each, starting at 5.30pm) and be welcomed at other events. While it’s a voluntary role, we will reimburse reasonable travel expenses.

Please download the Candidate Information Pack for full details. The closing date is 17 June 2026. If you’re unsure whether this role is right for you, we’re happy to have an informal discussion before you apply.

We believe in a Hammersmith where everyone feels valued, supported, and empowered – a community where everyone has the opportunity to thrive.

Will you join us in making our vision a reality?

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A group of smiling children at the Sulgrave club

Celebrating Hammersmith’s communities through film

We commissioned Media Trust and Constellation Films to create short videos highlighting the work of four of our grant holders.

Life is difficult for many people in Hammersmith right now. It’s a challenge to afford the bare essentials. ‘Nice-to-haves’ are out of reach, even when they could make life easier in the long run. Charities are facing a similar issue. When core costs are high and teams are stretched, there’s little to no money available for marketing or communications.

At Hammersmith United Charities, we aim to do more than fund good work – we champion community organisations and raise awareness of the issues they’re tackling. With this in mind, we commissioned Media Trust and Constellation Films to create short videos highlighting the work of four of our grant holders: Sulgrave Youth Club, This New Ground, Barons Court Project and Nourish Hub.

You can watch the videos below.

We also funded Hikayetna to produce Arabic-language mental health videos, responding directly to local insight about the barriers faced by our Arabic-speaking communities when it comes to seeking mental health support.

The five organisations each came with their own priorities – reaching new beneficiaries, raising funds, attracting volunteers, changing attitudes – but collectively, these films go even further. They help to build a richer, more visible picture of the strength and diversity of Hammersmith. It’s a community we can, and should, be proud of, and one that deserves our support.

You can watch Hikayetna’s films here.

Film screening

On 17 March 2026, we gathered at Riverside Studios for a community screening to showcase the films, celebrate the work of the filmmakers, and bring local people together to spark new connections and open the door to future collaboration across Hammersmith.

 

People gathering around the food table at the film screening

One of the films being shown in the cinema

Hetty and Paige checking names against the register

If you would like to stay up to date with future events, please scroll to the bottom of the page to sign up to our newsletter.

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Ken, a man in his 60s, standing by a trug full of plants and surrounded by pots of plants

Happy National Gardening Week!

Why our communal gardens are integral to almshouse life

The theme for this year’s National Gardening Week is ‘Share your passion for plants’. Whether you’re an avid gardener or just enjoy relaxing on a bench surrounded by colour and birdsong, most people enjoy being outside in spring. As our Community Gardener, Victoria Cripps (known as V), says, “As a Community Gardener, it is very important to me to advocate for gardening as a means of supporting wellbeing. I know, through my own daily experience, that being in nature and caring for plants and wildlife has a positive effect on my mental and physical health. Gardening is both physical exercise and a mindful, focused, creative activity.

“The residents here comment daily on the effect the garden has on their wellbeing – from particular plants evoking positive memories, to hearing birdsong and feeling joy, seeing colour and feeling uplifted, and experiencing the pride of new seedlings emerging! Those who actively garden also comment on how it supports them to stay active, as well as the enjoyment of focusing on a project and the sense of achievement in seeing a patch flourish.”

Indeed, many of our residents enjoy gardening. Some are life-long gardeners, while others have discovered their passion later in life.

Ken, a man in his 60s, standing by a trug full of plants and surrounded by pots of plants
Ken with his trug garden

One of our residents, Ken, says, “I had what you’d call a concrete garden before. I’d never done gardening in my life, apart from tomatoes and a bit of veg. I’d never grown flowers until I came to Sycamore.”

Ken moved here back in 2023 and soon started helping with the communal garden. Before long, he had his own trug outside the greenhouse and then took on one of the almshouse’s small plots of land. Along with bedding plants, Ken is now growing fruit and vegetables, including tomatoes, radishes, spring onions and rhubarb.

Rather than learning from books, Ken has learnt as he’s gone along: “The gardeners have been advising me on what to do and showing me little bits and pieces – when to put the seeds in and so on. I’ve been picking things up that way. One or two of the other residents have been helping me too.”

While his own plot keeps Ken pretty busy, he still enjoys helping with what he terms “the donkey work” in the communal garden, including painting and repairing our garden benches. He’s now in the process of making his own bench out of old car tires and pallet wood. Next on his list is repurposing more discarded tires into a decorative planter in the shape of a garden well.

His advice to anyone thinking of trying gardening is, “Just get on and do it!”

Gardening in later life

Ken, a man in his 60s, gardening from a chair.

Ken has difficulties with his knees so has bought himself a low fold-up chair to use when he can’t kneel.

V has a few other tips for gardening in your 70, 80s and beyond…

  • If you have mobility issues, the right tools can make gardening a lot easier. Look for lightweight ones that can be used standing up or from a chair, such as long-handled weed pullers. You can also buy easy grip handles, which attach to your existing tools and are really useful if you have painful or weak wrists.
  • If you find it difficult to kneel or crouch, you might want to consider having some raised beds built or investing in a large trug or some pots. They’re much easier to maintain, as you can tend to them while standing or sitting in a chair. Do bear in mind that they’ll need watering more often though.
  • Choose low-maintenance plants, such as shrubs that don’t need tying in or deadheading. Plant perennials and bulbs rather than annuals to make your life simpler next spring. Wallflowers, sedums and begonias are all great choices.
  • You’ll enjoy your garden more if you feel safe in it. Make sure that paths are wide and even, with no raised slabs that might trip you up. Mobility aids, such as grab rails, can also help you to access your garden, especially if it’s on a different level to your home.
  • Full watering cans are very heavy and hosepipes can be challenging to pull around. As our climate changes, we can expect more dry, hot spells throughout summer, so you may want to opt for drought-tolerant plants like lavenders, salvias and verbenas.
  • If you love gardening but can’t manage a garden on your own, then volunteering on a shared plot might be the answer. Many of our almshouse residents enjoy working in our communal gardens. If you’re not a resident, you could volunteer with Hammersmith Community Gardens Association, which manages several gardens across the borough. You don’t need any gardening experience to volunteer as you’ll be supported by other volunteers and staff members.
  • Having benches and seating in your garden means you can take regular breaks. Gardening, at any time of life, is about pacing. It’s much better to spend as long as you can comfortably on an achievable task, then refresh with a cup of tea before moving on, than trying to do it all at once!
  • For times when it’s really difficult to get outdoors, due to challenging weather or mobility needs, looking after houseplants or arranging cut flowers means you can connect with nature indoors. There are houseplants for all ranges of ability, so you can start with something easy and move on to more challenging plants as you grow in confidence.
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Bubble & Squeak's brightly coloured logo, painted by the children

Bubble & Squeak

How a project started by school kids now feeds hundreds of people in Hammersmith.

April 22nd is Earth Day. When we think of climate change, we tend to blame petrol cars or factories churning out cheap clothes, but almost a third of greenhouse gas emissions are due to  food production. Agriculture is also responsible for around 70% of water use, not to mention leading to deforestation, biodiversity loss and pollution.

Reducing food waste, then, could play a crucial role in tackling climate change and many other environmental issues.

Almost 2 million tonnes of food is currently wasted in London each year. At the same time, more than 10% of Londoners are experiencing food insecurity, with tens of thousands relying on food banks to feed themselves and their families.

Back in 2017, a group of children at Old Oak Primary School decided to take a stand.

Bubble & Squeak's brightly coloured logo, painted by the childrenLydia Gandaa, Director of Bubble & Squeak, explains, “The children were shocked to find out how much food was being wasted. They asked Waitrose and Marks and Spencer’s if they could collect any food that would otherwise have been thrown away. They also pitched what is now the Mayor’s Fund for London and won £1,500, which they used to set up a weekly food stall in the school playground. East Acton/Old Oak is a highly deprived area, so it was about supporting the families that live locally to access healthy, quality food that would have otherwise gone to waste.”

Almost 10 years later, that project, Bubble & Squeak, is now a community interest company (CIC), feeding hundreds of people every week. Most of the food is provided by City Harvest and The Felix Project, who collect it from supermarkets across London.

Bubble & Squeak’s food stall is open three days a week. It’s still in the playground but in a separate space with its own gate, so that members of the community can also access it. The stall is mainly staffed by volunteers, with the help of older pupils after school.

Lydia says, “We have a wide range of individuals coming for food, including older residents, families and people who live by themselves. Each session is attended by around 60 to 70 people, and they’re often using the food to feed several people in a household.”

The food is given out for free, but if people are able to make a donation, then the money is given to the school to spend on toys and equipment.

As well as distributing food that would otherwise be wasted, Bubble & Squeak runs an after-school cookery club, showing children how to make healthy meals and minimise waste. The CIC also organises community meals and holiday activities.

Hammersmith United Charities’ grant

Many of East Acton and Old Oak’s residents work full-time but in low-paid jobs. Lydia says, “They work during the day so can’t get to our morning or afternoon sessions, but they’re struggling to make ends meet and need support. It isn’t fair.”

Hammersmith United Charities agreed to provide Bubble & Squeak with a grant of £15,000, which it’s using to run evening sessions twice a week for the rest of the year.


Support Bubble & Squeak

Do you have a few hours spare each week to give out food or run cookery sessions? Please email Lydia at bubblesqueakeat@gmail.com

 

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