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Privacy Policy

At Hammersmith United Charities we are committed to protecting your privacy. This statement describes how Hammersmith United Charities collects and uses personal data about people who visit our website.

Personal data means any information that you give us from which you can be identified, such as your name, your home address, your email contact details, or your telephone number. Personal data does not include information where your identity has been removed (i.e. anonymous data).

Who are we?

When we refer to “we” or “us” in this privacy notice we are referring to Hammersmith United Charities, a charity with registration number 205856. We are a controller of your personal data, which means we are responsible for deciding how we hold and use data about you. We are registered with the Information Commissioner’s Office with registration number Z7121372.

If you have any questions about this privacy notice or our data protection practices please contact us on officeadmin@hammersmithunitedcharities.com.

How do we collect personal data?

We obtain personal data from you when you use our website or sign up to our newsletter. This policy also covers situations when you contact us by email, fill in an online form eg to attend an event or fill in a paper form that you’ve downloaded from our website.

Using our website

Our website (http://hamunitedcharities.org.uk) is not intended for children and we do not knowingly collect data relating to children.

When you use our website, we use cookies to collect technical data (such as your internet protocol (IP) address, your browser type and version, and other technology on the devices you use to access the website) and information about how you use our website. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website. Our Cookies Policy has information about how we use cookies on our website http://huc.popcorndigital.co.uk/cookie-policy/.

We will also collect any personal data you give us if you sign up to receive our newsletter (see Newsletters below).

We will only collect and use your personal data in this way if:

  • you have given your consent; or
  • it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Our websites may include links to websites run by other organisations. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Hammersmith United Charities is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Newsletters

We would like to keep in touch with you about the work that we do, events that we organise, and ways in which you can support us.

We use a third party, MailChimp, to deliver our email communications. Mailchimp will only use your personal data in accordance with our instructions. If you want to find out more about MailChimp, you can view their privacy notice here: https://mailchimp.com/legal/privacy/. If you consent to receive email newsletters from us, we will add your name and email contact details to our marketing database and we will share this information with MailChimp in order to send the emails to you.

From time to time, we may also send communications to you by post if we are satisfied that we have a legitimate interest to do so, for example, we may send you a Christmas card.

When you send us an email, fill in an online form or return a paper form

If you contact us by email or fill in an online or paper form that you’ve downloaded from our website we will use your personal data to consider and respond to your request or query, or to process any application you make to Hammersmith United Charities. We will only use your personal data in this way when we have a legitimate interest.

You can change your marketing preferences or opt out at any time by contacting us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens, Shepherds Bush W6 0AS or by email to: officeadmin@hamunitedcharities.com.

How do we protect personal information?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We limit access to your personal data to those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We do not transfer your personal data outside the UK.

We have procedures in place to deal with any suspected personal data breach.

Will we disclose the information we collect to outside parties?

We may disclose your personal data to:

  • external service providers such as our IT and system administration providers;
  • our professional advisers, for example, our accountants, auditors, insurers and lawyers;
  • if we are under a legal duty to disclose or share your personal data, for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime;
  • where we need to share your personal data with a regulator, for example, making returns to HMRC or reports to the Charity Commission;
  • as part of a sale, transfer or merger of parts of our organisation or our assets.

We will not sell any information about your web browsing activity.

Data retention

We will only keep your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of a legal claim connected to our relationship with you.

Your rights

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.

In certain circumstances, you also have the right to:

  • Ask us to erase your personal data from our files and systems where there is no good reason for us continuing to hold it.
  • Object to us using your personal data to further our legitimate interests (or those of a third party) or where we are using your personal information for direct marketing purposes.
  • Ask us to restrict or suspend the use of your personal data, for example, if you want us to establish its accuracy or our reasons for using it.
  • Ask us to transfer your personal data to another person or organisation.

You also have rights in relation to automated decision making, but at Hammersmith United Charities we do not make any decisions affecting you based solely on automated processing.

If you have given your consent to us processing your personal data, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens; Hammersmith, W6 0AS or by email to: officeadmin@hamunitedcharities.com

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Other people’s information

If you provide us with someone else’s personal details (for example when you suggest that we let someone know about our sheltered housing) you must make sure that you have that person’s consent to provide us with their details, particularly if you’re giving us sensitive information about them.

Changes

If your personal details change, please help us to keep your information up to date by notifying us using the contact details below.

We may update this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.

Contacting us

If you have any questions about this privacy notice or how we handle your personal information, please contact us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens; Hammersmith W6 0AS or by email to: officeadmin@hamunitedcharities.com.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection – https://ico.org.uk/make-a-complaint/.

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Flats are now available in our almshouses

If you think you might be eligible, we'd be happy to give you a tour of our almshouses and share what it's like to live here.

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Graphic saying Supporting International Women's Day

International Women’s Day

While there is still much work to do, there is also much to celebrate.

March 8th marks the 115th anniversary of International Women’s Day. In many countries across the globe, from Afghanistan to the US, women’s rights are under attack. Even here in the UK, women remain at a significant disadvantage compared to their male peers. While the gender pay gap is narrowing, it is far from closed; London has the second largest pay gap in the country, 10.7%, considerably worse than the UK average of 6.9%.

Gender-based violence also continues to affect millions of women and girls across the UK. One in four women will experience domestic abuse in their lifetime; women are twice as likely to be harassed than men, and a woman is killed by an abusive partner or ex every five days in England and Wales. 907 sexual offences were reported across Transport for London (TfL) services between January and June 2025 alone.

Organisations supporting women in Hammersmith

Although the fight for gender equity is far from over, there is still much to celebrate on International Women’s Day, including the charities, CICs and community groups who make a considerable difference to the lives of women and girls across Hammersmith. Many of these organisations are current or previous Hammersmith United Charities grant holders.

This year’s theme for International Women’s Day is Give to Gain. The global movement is encouraging people to donate to a women-focused charity, such as those listed below, as a way of taking action on women’s rights.

 

FORWARD

Image shows a placard with a graphic of a hand. The hand is made up of words, including 'stop'.

 

FORWARD is a London-based charity working to tackle multiple forms of violence directed against women and girls in Africa and the UK. Its focus is on faith-based and ritual abuse. The Executive Director of FORWARD, Naana Otoo-Oyortey MBE, explains, “We’re looking at women who are affected by female genital mutilation, by child marriage and by domestic abuse. Some of the women have been trafficked; some are refugees or asylum seekers.”

As well as supporting survivors, FORWARD is helping women to break the cycle of faith-based abuse.

Read our case study on FORWARD.

Woman’s Trust

Woman’s Trust provides free mental health care to women who have experienced domestic abuse. One of the charity’s clients wrote, “My experience getting help and support from Woman’s Trust was invaluable. I was not in a good place and didn’t know that I was in an abusive relationship for all those years and what was abusive about it. When it’s psychological abuse, it’s very difficult to decipher. WT helped me to see things and to understand what was happening to me, which made me understand why I have been feeling so depressed for so many years.”

Read our case study on Woman’s Trust

The RENA Initiative

Image shows 20 colourful painted self-portraits

The RENA Initiative brings women together to enjoy creative activities, make friends, experience new activities and reduce stress and isolation. Attendees are mainly older women from marginalised communities. As one participant shares, “The project has done excellent work to educate me, improve my self-esteem, expose my hidden talent, keep me in touch with the community, gain new friendships and have a better quality of life.”

Read our case study on The RENA Initiative

Women Aid and Empowerment

Women Aid and Empowerment offers free Zumba, chair-based yoga and chair-based exercise classes in Hammersmith. Co-founder Hanna Teffera shares, “I have a lot of retired and widowed people attending. Many used to be active but had become ill or disabled. Some had become isolated in their home. Since coming to the class, their health has improved and so has their loneliness, as they feel that they have somewhere to go. They talk after class, meet up with each other and feel more connected with their community.”

Read our case study on Women Aid and Empowerment

The WILDE Foundation

The WILDE Foundation empowers women to write about traumatic experiences such as abuse, and to share their stories in a safe, supportive environment. By doing so, the women can be helped to process and heal from their trauma, improve their mental health and regain a sense of control over their lives.

Read our case study on The WILDE Foundation


Find out more

Learn about the history behind International Women’s Day and this year’s Give to Gain theme at www.internationalwomensday.com

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Family Friends

Helping parents and young people to connect with their community

Two young women and one young man

Most of us need someone to turn to at times – someone who will listen without judgement and offer advice and support. However, not everyone has that safety net. It’s all too easy to feel isolated from your peers if you’re new to the area, English isn’t your first language or you’re shy, for example.

Family Friends supports families in a number of ways, including through a games group for young people, a coffee and community group for parents, a walk and talk group for families, and a monthly SEN group. However, at the heart of the service is its befriending scheme.

Volunteers are matched with adults or young people who are struggling and need someone to talk to. As Shona Goolab from Family Friends says, “There’s nothing better than just having someone to talk to. It’s kind of like a comfort blanket, knowing that someone will consistently show up for you and help you get back on your feet.”

For parents, this might mean having another adult to talk to about money troubles or other difficulties, or someone to offer encouragement when you’re feeling overwhelmed. Kabira lives with her blind husband and three young children in a one-bedroom flat. When she was referred to Family Friends, she was struggling to meet people and wasn’t confident speaking English.

Kabira’s volunteer befriender has helped her to discover more of the opportunities available in her local area. She helped Kabira to join the local library, enrol for English lessons and take part in a singing group. They’ve been to local shops and cafes together, and Kabira has become more confident in practising her English.

Family Friends also matches volunteer ‘big buddies’ with children and young people. One such young person is 13-year-old Sara. Bullying, including physical assault, had left Sara feeling anxious and depressed. With her big buddy’s help, Sara’s confidence has increased and she’s found tools to better manage her anxiety.

Where possible, the charity matches young people with volunteers who share their interests. Shona says, “One of the young people we work with is really into music. Our volunteer has connections within the music industry so took him to a music studio. We’ve also taken him to Kew Gardens, Winter Wonderland and other places, and he’s made friends with other young people in our group. It’s been lovely to see him come out of his shell a bit; his mom says that he’s a lot more confident in school now.”

The relationship with the volunteer usually lasts six to 12 months, during which time the volunteer and Family Friends will help the family to make new connections and build their own support system. As Shona explains, “It’s about helping them to engage with their community and build their confidence so that they don’t need us anymore.”

Hammersmith United Charities’ grant

Family Friends is one of our Flexible 3 Year Grant holders, so is receiving £15,000 a year from us for three years. Having the funding agreed in advance has enabled the charity to make plans, including organising seven two-day workshops a year to train volunteers.


Befriend a local family in Hammersmith

If you have two hours a week to spare, you could make a real difference to a family’s life. You’ll receive full training, ongoing support and expenses. Find out more at www.familyfriendscharity.co.uk.

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One man and two women wearing Dad's House aprons. They are all smiling and have their arms around each other.

Dad’s House

“Where there was once trauma, fear and uncertainty, we now have peace, stability, and the chance to heal.”

Back in 2008, Billy McGranaghan founded Dad’s House as a food bank for single fathers who were struggling to make ends meet. However, the charity’s remit soon expanded.  Billy explains, “I set up the food bank and not one dad turned up! So, it became a community food bank overnight.”

Today, the charity aims to support people’s emotional needs as well as their financial ones, and now offers everything from a food bank, family law clinic and dads’ support group, to guitar lessons and yoga classes.

Billy was recently awarded an MBE in The King’s New Year Honours List 2026, for his work at Dad’s House. Together with a small team of paid staff and a large team of volunteers, he’s helped some 80,000 families.

One man and two women wearing Dad's House aprons. They are all smiling and have their arms around each other.Food bank and lunch club

Every week, around 160 families rely on the food they receive from Dad’s House. As Billy says, “Everybody’s broke. The cost of living is killing everybody. Food inflation is up another 3% and it’s not going to come down.”

Alongside the food bank, Dad’s House runs a weekly lunch club, where people can come together to eat nutritious food and socialise with others who understand what they’re going through. One client shared, “On Tuesdays with Dad’s House’s weekly lunch clubs, I can leave my house and know I have somewhere to talk with other people and feel part of a community.” The club is particularly needed during the school holidays, as without free school dinners children may not always have enough to eat.

Dad’s Table

A key aim of the charity is to combat loneliness and isolation. It’s often difficult for single dads to maintain friendships and meet new people. Not many jobs allow you to work in school hours only, but lower wages don’t cover childcare costs. As a result, many of the fathers the charity supports are unable to work. They’re often isolated at home for much of their spare time, as they can’t afford to meet friends for a drink, play organised sports or invite people over for lunch.

Alongside that, as Billy explains, “A lot of the dads are going through family breakdowns; it’s probably the most difficult time in that dad’s life, and the family court system is a black hole that can last up to two years.”

Dad’s Table gives struggling dads a supportive environment to talk about the difficulties they’re facing. The mutual support group meets twice a week. As one member explains, “Dad’s Table gave me a space to express my anger, my frustration, and my sadness. But it also helped me realise that I wasn’t powerless. I started to see that there were ways I could move forward, both for myself and my children.”

Family law clinic

A pro bono family law clinic is held twice a week to support people with disputes around child arrangements. Most of the clients are either being denied contact with their children or want to put measures in place to protect them. The service receives 5,200 telephone calls and 2,500 emails per year and has directly supported more than 800 clients through the family law court.

Billy says, “Our legal director is a solicitor called Simon Bruce – one of the top financial solicitors in the country. We have a family law clinic manager, and around 10 solicitors and 50 barristers who volunteer with us. Last year, we provided £1.3 million worth of pro bono work, and that’s due to the team that we have of people who care.”

One recent client shares, “I truly appreciated Dad’s House’s unwavering focus on the children’s wellbeing. They ensured that they remained at the heart of every legal decision. Today, midway through 2025, my children and I are finally free from the court process. Where there was once trauma, fear, and uncertainty, we now have peace, stability, and the chance to heal. Looking back, I cannot overstate the impact of their work – not only in securing the right legal outcomes but also in restoring my belief in justice.”

Hammersmith United Charities’ grant

Last year, we awarded Dad’s House £7,300 to help with energy costs and to provide essential supplies for families.

Dad’s House relies on grants and donations to run the charity. Billy shares, “A lot of our funders live locally, so they’ll pop in for a cup of tea or some lunch and see what we do on a daily basis. I’m also constantly on the phone and in meetings all over London raising money.”

Support Dad’s House

Most of Dad’s House’s team are volunteers. Without volunteers, there would be no food bank, law clinic, lunch club or any of the many other services that the community rely on. If you can spare a few hours to support struggling families, visit www.dadshouse.org.uk to find out more or email info@dadshouse.org.uk.

 

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Graphic says Welcoming our newest Flexible 3 Year Grant holders

Welcoming our newest Flexible 3 Year Grant holders

They've each been awarded £45,000, split over three years.

2025 was a tough year for many people. Local charities have risen to the challenge, providing basic essentials, advice and other vital support. Our Flexible 3 Year Grants are designed to offer local organisations a bit more stability so they can plan for their future and, if necessary, adapt to shifts in demand.

. Our newest grant holders are:

  • Petit Miracles
  • Shepherds Bush Families Project & Children’s Centre (SBFP&CC)
  • Active Successful Engagement (ASÉ) CIC

They’ve each been awarded £45,000, which will be split over three years.

Petit Miracles

Petit Miracles helps people to lift themselves out of poverty, by giving them the skills and confidence they need to find work or succeed as an entrepreneur. The social enterprise offers furniture restoration workshops to people who have a disability or who are otherwise disadvantaged, giving them the chance to build a new career.

It also runs a business incubator programme where people can learn business skills, network and share ideas. Members are then able to sell their products in Petit Miracles’ shop in West 12 Shopping Centre.

Founder and CEO Elisicia Moore says, “All of the circa 150 people per year who benefit from our programmes experience unemployment and social exclusion and face barriers such as disability, homelessness, mental ill-health or isolation. Our programmes have been co-designed to build the skills, experience, confidence and social integration they need to gain meaningful volunteering, further training and/or paid work.”

Petit Miracles is using its grant to help launch a new coffee bike programme, Miracle Brews, which will provide training and employment for young disabled adults.

Shepherds Bush Families Project & Children’s Centre (SBFP&CC)

SBFP&CC works with families who are experiencing significant housing difficulties. Some are homeless or at risk of homelessness. Others are living in unsuitable accommodation or struggling due to low wages. CEO Tina Mayers shares, Parents living in these situations often suffer depression and anxiety and feel guilty that they are unable to meet the needs of their children. Children and young people often miss out on the givens of normal family life. We aim to relieve the distress caused to these families and reduce the isolation and poverty most experience.”

SBFP&CC is putting its grant towards ongoing expenses and is planning to consult with parents and young people about developing new services.

You can read more about the charity in our case study.

Active Successful Engagement (ASÉ) CIC

ASÉ supports disadvantaged children and teenagers aged nine to 18, along with young adults who have SEND. Service users are experiencing a range of challenges, such as being:

  • Traumatised from past events
  • In care
  • A young carer for a family member
  • Affected by domestic abuse or gender-based violence
  • Digitally excluded
  • On a very low income

ASÉ’s work includes supporting children, young people and adults via mentoring, peer support and skills-building, tackling inequality and fostering long-term wellbeing. As Director Pauline Zepherin explains, “We empower communities, amplify under-represented voices and drive systemic change. Working with families, local authorities, schools and the NHS, we deliver culturally responsive community-led solutions that build resilience and long-term impact.”

ASÉ CIC is using its Flexible 3 Year Grant to deliver i-MATTER: Advocates for Change. 36 adult Advocates for Change Champions with lived experience of disadvantage will be trained to deliver trauma-informed mentoring, advocacy work and group support to young people and families.

Find out more about applying for a grant from Hammersmith United Charities

While our Flexible 3 Year Grants focus on organisations that we already work with, we also offer Community Grants, which are open to other charities working in Hammersmith.

 

 

 

 

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