At Hammersmith United Charities we are committed to protecting your privacy. This statement describes how Hammersmith United Charities collects and uses personal data about people who visit our website.
Personal data means any information that you give us from which you can be identified, such as your name, your home address, your email contact details, or your telephone number. Personal data does not include information where your identity has been removed (i.e. anonymous data).
Who are we?
When we refer to “we” or “us” in this privacy notice we are referring to Hammersmith United Charities, a charity with registration number 205856. We are a controller of your personal data, which means we are responsible for deciding how we hold and use data about you. We are registered with the Information Commissioner’s Office with registration number Z7121372.
If you have any questions about this privacy notice or our data protection practices please contact us on email@example.com.
How do we collect personal data?
We obtain personal data from you when you use our website or sign up to our newsletter. This policy also covers situations when you contact us by email, fill in an online form eg to attend an event or fill in a paper form that you’ve downloaded from our website.
Using our website
Our website (http://hamunitedcharities.org.uk) is not intended for children and we do not knowingly collect data relating to children.
We will also collect any personal data you give us if you sign up to receive our newsletter (see Newsletters below).
We will only collect and use your personal data in this way if:
- you have given your consent; or
- it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Our websites may include links to websites run by other organisations. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Hammersmith United Charities is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.
We would like to keep in touch with you about the work that we do, events that we organise, and ways in which you can support us.
We use a third party, MailChimp, to deliver our email communications. Mailchimp will only use your personal data in accordance with our instructions. If you want to find out more about MailChimp, you can view their privacy notice here: https://mailchimp.com/legal/privacy/. If you consent to receive email newsletters from us, we will add your name and email contact details to our marketing database and we will share this information with MailChimp in order to send the emails to you.
From time to time, we may also send communications to you by post if we are satisfied that we have a legitimate interest to do so, for example, we may send you a Christmas card.
When you send us an email, fill in an online form or return a paper form
If you contact us by email or fill in an online or paper form that you’ve downloaded from our website we will use your personal data to consider and respond to your request or query, or to process any application you make to Hammersmith United Charities. We will only use your personal data in this way when we have a legitimate interest.
You can change your marketing preferences or opt out at any time by contacting us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens, Shepherds Bush W6 0AS or by email to: firstname.lastname@example.org.
How do we protect personal information?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We limit access to your personal data to those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We do not transfer your personal data outside the UK.
We have procedures in place to deal with any suspected personal data breach.
Will we disclose the information we collect to outside parties?
We may disclose your personal data to:
- external service providers such as our IT and system administration providers;
- our professional advisers, for example, our accountants, auditors, insurers and lawyers;
- if we are under a legal duty to disclose or share your personal data, for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime;
- where we need to share your personal data with a regulator, for example, making returns to HMRC or reports to the Charity Commission;
- as part of a sale, transfer or merger of parts of our organisation or our assets.
We will not sell any information about your web browsing activity.
We will only keep your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of a legal claim connected to our relationship with you.
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.
In certain circumstances, you also have the right to:
- Ask us to erase your personal data from our files and systems where there is no good reason for us continuing to hold it.
- Object to us using your personal data to further our legitimate interests (or those of a third party) or where we are using your personal information for direct marketing purposes.
- Ask us to restrict or suspend the use of your personal data, for example, if you want us to establish its accuracy or our reasons for using it.
- Ask us to transfer your personal data to another person or organisation.
You also have rights in relation to automated decision making, but at Hammersmith United Charities we do not make any decisions affecting you based solely on automated processing.
If you have given your consent to us processing your personal data, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens; Hammersmith, W6 0AS or by email to: email@example.com
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Other people’s information
If you provide us with someone else’s personal details (for example when you suggest that we let someone know about our sheltered housing) you must make sure that you have that person’s consent to provide us with their details, particularly if you’re giving us sensitive information about them.
If your personal details change, please help us to keep your information up to date by notifying us using the contact details below.
We may update this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.
If you have any questions about this privacy notice or how we handle your personal information, please contact us on 020 8741 4326, by post to Hammersmith United Charities at Sycamore House, Sycamore Gardens; Hammersmith W6 0AS or by email to: firstname.lastname@example.org.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection – https://ico.org.uk/make-a-complaint/.