“I clean everything I see”
Our cleaner Oksana has worked tirelessly throughout the pandemic to keep the staff and residents of Hammersmith United Charities safe.

When it all started, it was a bit scary being a cleaner. Everyone was staying at home, but I was going in to work. Putting on the gloves and the mask, wearing them all day, every day. It was hard at first, but now it’s just normal. I want to go in to work every day – it’s a nice place to be. I’m very happy to have a job, and to see different people.
I clean everything I see. All the time, it’s door handles, doors, tables. Everything. We try to be very safe all the time.
Residents like to speak with me whenever they can, because other people aren’t allowed to visit, and they can’t really go anywhere. I’m one of the people they see most regularly, along with the scheme managers who check in on them every day.
At times like this, you can feel exhausted. So you have to try to think about something good. I try to be nice to people – it gives you more energy. I enjoy spending time with the residents. They are very, very good people, and they always say thank you to me for the job I do.
I haven’t been able to go home to Ukraine for two years. I really miss my family. I speak to them three times a week, but it’s not the same. People there are a little bit scared too. I really want to go this year, but I don’t know. How things have changed.
When I had my vaccination, I was a bit scared. At first I thought, I don’t want it. Then I was thinking, I should get it, because I’m working with old people, and travelling in to work on the tube. And it was fine – very quick and easy. Plus it’s better for all of us, because it will help us all get back towards normal life.
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- Over 60, on a low income and in need of a safe and affordable home? Find out about our sheltered housing in Hammersmith with beautiful award-winning gardens.
Lydia Gandaa, Director of Bubble & Squeak, explains, “The children were shocked to find out how much food was being wasted. They asked Waitrose and Marks and Spencer’s if they could collect any food that would otherwise have been thrown away. They also pitched what is now the Mayor’s Fund for London and won £1,500, which they used to set up a weekly food stall in the school playground. East Acton/Old Oak is a highly deprived area, so it was about supporting the families that live locally to access healthy, quality food that would have otherwise gone to waste.”
The job market is extremely challenging at the moment. For people with a disability, it can feel almost impossible to find work.
Miracle Brews
Recognising the difficulties that families face, Jamal came together with other Hammersmith parents to launch Somali Parents. Meeting demand is an ever-increasing challenge for the charity. Jamal is the only paid staff member, and he only works for the charity part-time. Nevertheless, assisted by a team of volunteers, the organisation offers support to families across the borough.
Somali Parents runs healthcare workshops about cancer symptoms and support available, as well as drop-in sessions to help ease concerns amongst the community and give people a better understanding of how to access NHS services and what to expect from an appointment. Recognising that women often feel more comfortable discussing health issues with another woman, the charity will sometimes bring in a Somali-speaking female GP to answer questions from the audience and talk to people in private if they need more advice.
“The relationship is the intervention.”