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Inspiring women: Simi Ryatt

“We cannot look at things in isolation.”

To mark International Women’s Day on 8th March 2025, we’re celebrating some of Hammersmith’s top female community leaders. Simi Ryatt, CEO at Citizens Advice Hammersmith & Fulham, tells us about her career and why she’d love to see more female role models.

Photo shows Simi RyattTell us about the difference you’re making in Hammersmith.

I am the CEO of Citizens Advice Hammersmith & Fulham, where I have been for 14 years. Over those years, I have built strong relationships with the many different people working across different sectors, from commissioners to politicians, council officers, service users and peers working in other voluntary sector organisations. I feel that Citizens Advice makes a massive impact in the community and transforms people’s lives, and I feel very privileged to be able to lead an organisation that makes such a big difference. It makes my job so much more meaningful. It also helps me to have impact in other areas. I am currently a trustee of the Money and Mental Health Policy Institute, which explores the relationship between money and mental health.

Have you experienced any barriers in your career due to being a woman?

I believe I would have encountered more barriers had I remained in the private sector. I initially pursued a career in law, training to become a solicitor, but the legal profession in this country is well-established and has traditionally been male dominated. At the time, I felt that opportunities in law were largely accessible to individuals from certain economic backgrounds, often those with private or public school education and established professional networks – none of which I had as a woman of colour, an immigrant, and someone without those connections to accelerate my career. Securing a training contract was particularly challenging, which led me to begin volunteering at Citizens Advice.

As a child, I had an idealistic vision of using the law to help people. However, I found that within the legal profession, the emphasis was predominantly on financial targets, which I didn’t find personally fulfilling. My passion lay in social justice – ensuring that individuals who struggled to access legal support received the help they needed. This realisation led me to focus more on my work at Citizens Advice, where I eventually transitioned into a paid role and worked my way up.

Citizens Advice, with its national reach and federated structure, has provided me with extensive opportunities to work across different parts of the organisation, both locally and nationally, broadening my experience and skill set. This foundation also opened doors for me in the private sector. For example, alongside my role at Citizens Advice, I worked as a freelance trainer, delivering management and leadership training for major corporate organisations.

Ultimately, the charity sector has provided me with career opportunities that I may not have been able to access as easily in the private sector, enabling me to develop professionally while staying true to my values and commitment to social justice.

Do you think we need to be recognising intersectionality more when we talk about gender equity?

I think so. We cannot look at things in isolation. When I was younger, I certainly didn’t appreciate the intricacies or the importance of that intersectionality – about how important the networks are, how important it is to go to the right school, to get the right job etc, and how not doing so places you at a huge disadvantage. Alongside being a person of colour and being a woman, all of that just makes the mountain a little bit harder to climb.

How would you describe your leadership style?

It’s very important to me to have integrity and to be authentic. I want to make a difference and help people, but to do that in a way that is open and transparent. I have been lucky in my current role to have been given the flexibility to work around my children, which as a single parent enabled me to hold a senior leadership position. Through this, I learned that flexibility and trust actually enhances performance, unleashes creativity and fosters commitment – traits which I think are really important in a senior leadership role. As such, my leadership style is to provide flexibility, operate on the basis of trust and give people the freedom to flourish without micromanaging them.

What do you think governments and organisations can do to help bring about gender equity?

There are numerous steps that governments and organisations can take to promote gender equity. Firstly, organisations should make top-level, public commitments to gender equality, ensuring that it is embedded within their culture and strategic objectives. Addressing the gender pay gap is also critical. While legislation plays a role, transparency around pay scales – particularly at senior levels – is essential to ensuring fair and equitable compensation.

Access to education and professional development pathways is another key factor. Financial barriers often prevent women from advancing in their careers, so providing sponsorships, scholarships or funded training programmes can help bridge this gap and create more equitable opportunities.

Organisations should also implement clear, objective performance frameworks that provide evidence-based assessments of achievement. Transparent promotion pathways enable women to understand what is required to progress into leadership roles, reducing ambiguity and ensuring that talent and capability are recognised fairly.

Additionally, flexible working policies are crucial in supporting work-life balance, particularly for those with childcare or other caregiving responsibilities. By fostering an inclusive workplace culture that accommodates diverse needs, organisations can help create an environment where women can thrive and advance in their careers.

Are there any local women leaders who particularly inspire you?

I believe there is a noticeable lack of visible female role models – women who young professionals and aspiring leaders can look up to for inspiration. Men often tend to be more vocal about their achievements, whereas women, in general, may not always highlight their accomplishments as prominently.

Locally, there seem to be limited platforms for showcasing and promoting community leaders. Creating more opportunities for visibility could lead to initiatives such as mentoring and shadowing, which would be invaluable for aspiring women leaders.

One potential solution could be organising a conference featuring women leaders from Hammersmith and the surrounding areas. This could serve as a platform for them to share their experiences, discuss the challenges they have overcome, and offer guidance to others. By fostering dialogue and mentorship, such an initiative could help support the next generation of female leaders and promote greater gender equity in leadership.


 

Citizens Advice Hammersmith & Fulham provides free, confidential advice about benefits, debt, housing, employment and consumer rights. You can call 0808 278 7832 for advice, chat to an adviser online, or speak to someone face-to-face at:

Avonmore Library
North End Road W14 8TG
Monday to Friday, 10am-3.30pm

Citizens Advice @ Nourish Hub
Nourish Hub, Unit A, Swanscombe House, 1 St Ann’s Road, W11 4SS
Tuesday & Wednesday, 10am-3.30pm

Want to find out more about living in an almshouse?

If you think you might be eligible, we'd be happy to give you a tour of our almshouses and share what it's like to live here.

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Graphic says Welcoming our newest Flexible 3 Year Grant holders

Welcoming our newest Flexible 3 Year Grant holders

They've each been awarded £45,000, split over three years.

2025 was a tough year for many people. Local charities have risen to the challenge, providing basic essentials, advice and other vital support. Our Flexible 3 Year Grants are designed to offer local organisations a bit more stability so they can plan for their future and, if necessary, adapt to shifts in demand.

. Our newest grant holders are:

  • Petit Miracles
  • Shepherds Bush Families Project & Children’s Centre (SBFP&CC)
  • Active Successful Engagement (ASÉ) CIC

They’ve each been awarded £45,000, which will be split over three years.

Petit Miracles

Petit Miracles helps people to lift themselves out of poverty, by giving them the skills and confidence they need to find work or succeed as an entrepreneur. The social enterprise offers furniture restoration workshops to people who have a disability or who are otherwise disadvantaged, giving them the chance to build a new career.

It also runs a business incubator programme where people can learn business skills, network and share ideas. Members are then able to sell their products in Petit Miracles’ shop in West 12 Shopping Centre.

Founder and CEO Elisicia Moore says, “All of the circa 150 people per year who benefit from our programmes experience unemployment and social exclusion and face barriers such as disability, homelessness, mental ill-health or isolation. Our programmes have been co-designed to build the skills, experience, confidence and social integration they need to gain meaningful volunteering, further training and/or paid work.”

Petit Miracles is using its grant to help launch a new coffee bike programme, Miracle Brews, which will provide training and employment for young disabled adults.

Shepherds Bush Families Project & Children’s Centre (SBFP&CC)

SBFP&CC works with families who are experiencing significant housing difficulties. Some are homeless or at risk of homelessness. Others are living in unsuitable accommodation or struggling due to low wages. CEO Tina Mayers shares, Parents living in these situations often suffer depression and anxiety and feel guilty that they are unable to meet the needs of their children. Children and young people often miss out on the givens of normal family life. We aim to relieve the distress caused to these families and reduce the isolation and poverty most experience.”

SBFP&CC is putting its grant towards ongoing expenses and is planning to consult with parents and young people about developing new services.

You can read more about the charity in our case study.

Active Successful Engagement (ASÉ) CIC

ASÉ supports disadvantaged children and teenagers aged nine to 18, along with young adults who have SEND. Service users are experiencing a range of challenges, such as being:

  • Traumatised from past events
  • In care
  • A young carer for a family member
  • Affected by domestic abuse or gender-based violence
  • Digitally excluded
  • On a very low income

ASÉ’s work includes supporting children, young people and adults via mentoring, peer support and skills-building, tackling inequality and fostering long-term wellbeing. As Director Pauline Zepherin explains, “We empower communities, amplify under-represented voices and drive systemic change. Working with families, local authorities, schools and the NHS, we deliver culturally responsive community-led solutions that build resilience and long-term impact.”

ASÉ CIC is using its Flexible 3 Year Grant to deliver i-MATTER: Advocates for Change. 36 adult Advocates for Change Champions with lived experience of disadvantage will be trained to deliver trauma-informed mentoring, advocacy work and group support to young people and families.

Find out more about applying for a grant from Hammersmith United Charities

While our Flexible 3 Year Grants focus on organisations that we already work with, we also offer Community Grants, which are open to other charities working in Hammersmith.

 

 

 

 

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Hammersmith United Charities' new Chair, Guy Vincent. He is a white man with a beard and moustache.

Introducing our new Chair

Guy Vincent shares his ambitions for Hammersmith United Charities.

Hammersmith United Charities' new Chair, Guy Vincent. He is a white man with a beard and moustache.Guy is a retired solicitor who has lived in Hammersmith for over 40 years. As well as having a long legal career, Guy has decades of experience in the not-for-profit sector. He was a school governor for 35 years and spent several years volunteering as Chair of the Finance Committee at Hammersmith & Fulham Law Centre. If you recognise Guy, that’s probably because he also served as a local councillor for Hammersmith & Fulham.

We spoke to Guy about why he volunteers and what he wants to achieve in his new role as Chair of Hammersmith United Charities.

Why did you apply for the role of Chair?

I’ve been very lucky to have had an interesting career and learn skills that I’m happy to still use where I can. I’ve been engaged in the community throughout my 45+ years in Hammersmith, so I know the neighbourhood well.

I gave up my other voluntary commitments a couple of years ago as we were moving house and having a lot of work done. Once we’d finished all that, I thought it would be nice to do something in the community again. I want to contribute something, not just sit with my feet up!

I was a councillor with the previous Chair, Vivienne, and heard that she was retiring from the role. From what I’ve seen so far, Hammersmith United Charities is a great organisation and run very well, so I’m really looking forward to getting started.

What are your plans now that you’ve been appointed?

It’s early days and to begin with, I’ll just be learning about the charity, understanding what can be done, and figuring out what I can contribute. I’m coming in as a stranger amongst a committee full of people who’ve been doing this for years, so I’m looking forward to getting to know people.

I’ve signed up for the Christmas dinners and plan to attend coffee mornings and things like that. People like to know who their trustees are, so I think it’s important that I’m seen around the place.

In the long term, I just want to help the charity to provide as much support to the community as it can. I’ll be working with the team – both the trustees and the management – to try to make sure that the charity prospers and continues to do great things.

It’s unlikely that we’ll be able to expand the almshouses. However, there’s a great deal of opportunity to make an impact through the grants. While the sums being given aren’t enormous, a small sum of money can have a very big impact on a small organisation.

What do you enjoy doing in your spare time?

My wife, Sarah, and I enjoy travelling by train around Europe. We’ve got more time on our hands now that we’re retired, so we can take things at a more leisurely, pleasant pace. We spend a few hours on the train, get off, stop somewhere nice, have a meander and spend the night. It’s so much nicer than flying. Italy is our favourite place to visit; we’ve been going for 40 years. We particularly love Tuscany for its lovely medieval villages, which are always a joy to visit.

We also enjoy being involved in the community. It just seems the right thing to do – work within the community, for the community.

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A group of women standing on the steps of the Royal Court of Justice. They are wearing t-shirts saying Hammersmith Law Society.

Hammersmith & Fulham Law Centre

Providing free legal advice to those most in need

 

A group of women standing on the steps of the Royal Court of Justice. They are wearing t-shirts saying Hammersmith Law Society.“We recently represented a migrant woman who was trafficked to the UK by a wealthy family. She was forced to work extremely long hours as a nanny, housekeeper and cleaner. She didn’t receive anywhere near the minimum wage, and the family had control of her passport and bank account.”

This situation, shared by Sara Taylor, CEO of Hammersmith & Fulham Law Centre, is all too common. However, this particular woman went through an even worse experience. Sara explains, “The family said that she could visit her family. When she returned, not only had her employment been terminated, but she’d also been made homeless. This is a woman in her early 60s, who had been with this family, in servitude, for decades.

“When she turned up in our reception, she said, ‘When I came back, they wouldn’t let me in the house, so I’ve got nowhere to live; I don’t have my medicine; I don’t have my money; I don’t have a job; I have nothing.’ It seems an extreme situation, but it’s one that unfortunately we do come across.

“We not only assisted her with a tribunal claim against her employers for unpaid wages and damages, we also made a homelessness application and arranged for her to receive pension credit. She got her own flat and with the money she’s now received, is hoping to go back to her country of origin and retire.”

Without the Hammersmith & Fulham Law Centre, this outcome could have been very different. There is no Legal Aid for employment law advice, other than for a small area relating to discrimination, and many workers simply cannot afford to pay a solicitor.

Thankfully, Hammersmith & Fulham Law Centre offers free legal advice to people who are on a low income, including delivery drivers, nannies and factory workers.

Sara shares, “The people who come to us are facing a myriad of issues. Unfortunately, lots of people are dismissed unfairly by their employers. We also see a lot of claims for unpaid wages, holiday wages or sickness pay as, again, lots of employers don’t pay workers what they’ve earned.”

The Hammersmith & Fulham Law Centre can help with legal issues such as:

  • Being trafficked to the UK and made to work for little or no pay
  • Unfair dismissal
  • Discrimination due to a worker’s gender, religion or another protected characteristic
  • Wages being under the legal minimum
  • Unpaid holiday or sick pay
  • Reasonable adjustments not being made if a worker is disabled

Sara adds, “Some people are seeking compensation; others are trying to get their job back or to stay in their job with the adjustments that they’re entitled to. Some have agreed to leave their job and are just looking for a good reference.”

The Hammersmith & Fulham Law Centre supports clients in a number of ways. Sara explains, “We draft witness statements, accompany clients to meetings with their employer, represent them at hearings and so on. Sometimes, we’ll just spend a couple of hours with a client, going through their legal options, giving them legal advice, and then confirming all that in writing, and that’s as much as they need. Other times, we will represent them in a whole tribunal claim, from the beginning to the end.”

Hammersmith United Charites’ grant

The Law Centre helps clients with a wide range of challenges, such as being unlawfully evicted, living in an unhealthy rental property and applying for indefinite leave to remain. However, these cases are usually covered by Legal Aid, while the centre’s employment-related cases are not.

Earlier this year, we provided Hammersmith & Fulham Law Centre with a £10,000 grant. Sara says, “Without charitable grants like this, we wouldn’t have an employment law solicitor; we just couldn’t do this work. It was a really difficult situation for that client [mentioned above], but we were able to help, partly due to this grant.”

Find out more

If you’re on a low income and need legal advice, you can make an appointment with Hammersmith & Fulham Law Centre by emailing reception@hflaw.org.uk, calling 020 3880 1727 or visiting their office during working hours.

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Vivienne Lukey: A white woman with red hair

Farewell to our Chair, Vivienne Lukey

A thank you from our team

Vivienne Lukey: A white woman with red hairEveryone at Hammersmith United Charities would like to thank Vivienne Lukey as she steps down after 12 years as a trustee, including six years as Chair.

During her time with the charity, Vivienne made a significant contribution to its governance and direction, working closely with trustees, staff, residents, and community partners to ensure that our historic 400-year-old charity developed to meet the needs of our 21st-century community. She played a key role in supporting both our almshouse housing for older residents and our grants programme for grassroots organisations tackling inequality in Hammersmith.

Her leadership was particularly important in steering the charity through the challenges of the COVID-19 pandemic, as well as a period of turbulent economic conditions and the cost of living crisis, ensuring that the community was supported and that the charity remained resilient and responsive during exceptionally difficult times.

We are grateful for Vivienne’s commitment, leadership, good humour and care, and for the way she has helped the charity to evolve while staying true to its values.

We are pleased to welcome Guy Vincent as our new Chair and look forward to working with him as the charity moves into its next chapter.

 

 

 

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