Most of the frequently asked questions and the services that we provide can be found in the Residents Handbook, however below are the three pertinent questions about living in our Sheltered Housing.

FAQs

What type of Agreement will I have and how secure is it?

The Charity  cannot grant tenancies to the residents living in our flats because the property is protected by a trust, like all Almshouses. The trust is there to make sure that the properties cannot be used for anything other than providing housing. Our resident have a license to occupy their homes; that makes them legal beneficiaries of the Charity and therefore entitled to live in our trust protected flats.

We issue a Letter of Appointment that sets out the rights and obligations of a resident.

We cannot ask a resident to leave unless there are exceptional circumstances, such as when they cease to be an eligible beneficiary of the charity or do not comply with the terms of the Letter of Appointment

 

Do I pay rent?

Instead of paying rent, residents are asked to make a weekly maintenance contribution which has to be paid monthly in advance.

 

What does the weekly maintenance contribution charge cover?

  • Contribution towards central staff and administration costs
  • Heating and hot water of communal areas
  • Maintenance and redecoration of buildings
  • Cleaning of communal areas
  • Lighting in communal areas
  • Upkeep of the gardens
  • External cleaning of windows
  • Building insurance of the schemes
  • Maintenance of lift, entry phone system, TV aerial system, fire system and appliances
  • Laundry facility
  • Scheme Manager’s time in administering these services

Heating Charge

A Heating Charge is charged to cover the heating and hot water that is provided in the flats.

In addition, residents pay their own domestic electricity (lighting, cooking and other appliances), the cost of their telephone, their council tax and other living expenses.

 

Can I claim housing benefit?

Residents can claim Housing Benefit, subject to status. It can either be paid to the residents or directly to the Charity.

The weekly maintenance contribution is eligible for Housing Benefit however the Heating Charge is not.

 

 

 

New Grants Deadline – 30th September

The new deadline to apply for grants is the 30th September 2017. Find out here how to apply for grants and learn more about our criteria.

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JOB AD – Finance Assistant

We are looking for a part-time finance assistant (£25 000 pro rata) to join our team!

If you or someone you know is interested in the position, download the Job pack and send us your application until the 19th October.

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September Newsletter 2017

The September Newsletter is here!

This September our Newsletter brings the news of what we have been up to this summer and introduces our new Logo!

We aim to bring you the Newsletter every couple of months and we would welcome your feedback.

We had an exciting summer and a grants deadline coming up.

Find out more at: Newsletter September 2017 

If you would like to subscribe to our Newsletter submit your email address under contact us.

 

 

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Sheltered Housing – Our waiting list is open!

The waiting list for both of our Schemes - John Betts House and Sycamore House is open! If you are interested in joining one of our schemes, find out more here....

Sycamore House and John Betts House offer quality sheltered housing in a safe and secure setting. Both houses are known for their beautiful, tranquil communal gardens and for the friendly community of residents who enjoy them.
Both houses have a communal lounge, laundry, internet access and a guest flat. Both are supported by full time scheme managers. Residents are welcome to take part in as much or as little of the regular social events programme as they choose; a regular newsletter keeps them informed of social opportunities in house and in the wid-er local community. Prospective residents should be:
  • Over 60
  • Have lived in the local area for at least five years or, if not currently resident in Hammersmith be able to show that they have lived in the area for 10 years or more over the course of their life
  • Be on a low income
For more information about our housing or to find out how to join the waiting list, please see our Housing page or call 02087414326.
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