Most of the frequently asked questions and the services that we provide can be found in the Residents Handbook, however below are the three pertinent questions about living in our Sheltered Housing.

FAQs

What type of Agreement will I have and how secure is it?

The Charity  cannot grant tenancies to the residents living in our flats because the property is protected by a trust, like all Almshouses. The trust is there to make sure that the properties cannot be used for anything other than providing housing. Our resident have a license to occupy their homes; that makes them legal beneficiaries of the Charity and therefore entitled to live in our trust protected flats.

We issue a Letter of Appointment that sets out the rights and obligations of a resident.

We cannot ask a resident to leave unless there are exceptional circumstances, such as when they cease to be an eligible beneficiary of the charity or do not comply with the terms of the Letter of Appointment

 

Do I pay rent?

Instead of paying rent, residents are asked to make a weekly maintenance contribution which has to be paid monthly in advance.

 

What does the weekly maintenance contribution charge cover?

  • Contribution towards central staff and administration costs
  • Heating and hot water of communal areas
  • Maintenance and redecoration of buildings
  • Cleaning of communal areas
  • Lighting in communal areas
  • Upkeep of the gardens
  • External cleaning of windows
  • Building insurance of the schemes
  • Maintenance of lift, entry phone system, TV aerial system, fire system and appliances
  • Laundry facility
  • Scheme Manager’s time in administering these services

Heating Charge

A Heating Charge is charged to cover the heating and hot water that is provided in the flats.

In addition, residents pay their own domestic electricity (lighting, cooking and other appliances), the cost of their telephone, their council tax and other living expenses.

 

Can I claim housing benefit?

Residents can claim Housing Benefit, subject to status. It can either be paid to the residents or directly to the Charity.

The weekly maintenance contribution is eligible for Housing Benefit however the Heating Charge is not.

 

 

 

Hammersmith Reflections – the first few months of new CEO Victoria

In November I was proud to be appointed as the new CEO of Hammersmith United Charities. (more…)

Read More ...

New deadline for grant applications

And grants awarded January 2019

You have now time until the 24th April to submit your grant application.

You can find more information and the new application form HERE.

For the list of grants awarded in January 2019 please have a look on the right.

Read More ...

What’s new at Hammersmith United Charities

our brand new newsletter!

As part of our 400th celebrations last summer, we asked everyone who participated in the “big party” to write a wish for the charity’s future. A very clear message which came out of those wishes was for the members of the charity – residents, staff and trustees – to work more holistically together.
This newsletter – looking at all aspects of the charity and jointly produced by residents and staff – is our first initiative to put that aspiration into practice.

You can read it here – let us know what you think!

 

Read More ...

Trustee Adam Matan awarded an OBE

We are delighted to announce that one of our Trustees and member of our Grants Committee, Adam Matan, has been awarded an OBE in the New Year’s honours list for services to the Somali community.

Adam is Managing Director of the Anti Tribalism Movement a non profit organisation tackling tribalism and inequalities within communities. The organisation is working towards a cohesive and dynamic society where every person’s rights are protected regardless of tribe, clan, gender or political belief. He is also Chair of Hammersmith and Fulham’s new resident-led Policing and Crime Commission which will examine the root causes of crime and anti-social behaviour in the neighbourhood.

 

Congratulations Adam!

Read More ...