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A home to be proud of

One of our Sycamore House residents, Kitty, reflects on what truly makes a home, and how she’s finding her way through lockdown.

“I was born in Limerick, Ireland, but my husband and I came to London in the 1950s to try and get a start in this country.

We didn’t have a great way about things to begin with – we lived in a few different places, but it was hard to save for somewhere decent. We started off the two of us in a little bedsit in Chiswick; when we had two children, one of our first family homes was the matter of one bedroom and a kitchen in a shared house. Another place had a bath in the kitchen, which doubled as something to sit on at meals. They were tough times, but you have to make the best of everything, don’t you?

I often think back to 1972, when we were offered a council property: a flat in Trellick Tower on Golborne Road. It was brand new – with 14 cupboards in the kitchen! But it was the height that got me. We were on the 21st floor. People told me that there was a picture postcard view out of the windows, but I just could not look down. I should have gone with my instinct. We were four years in that flat, and I hated every minute. It became known as the ‘Tower of Terror’. A lot of bad things happened there. I just kept my head down with children, but we felt really cooped up.

One winter someone flooded the lifts with thousands of gallons of water from the fire hydrant. We were all without power, heat or electricity between Christmas and new year. Everyone was going up and down stairs in the dark, falling, getting ill. And the postman couldn’t come up to deliver.

Once there was a fire on the 15th floor, right below us. We were told to stay in our flats, but of course there was no ladder that would have reached us in the top levels. My husband was working that evening, and I had the four children by then, with my son a couple of months old. We were just watching the blaze. I went to the neighbour so we could be together; I was so frightened. No one died in the end, but the 15th floor was completely gutted.

After that I went to social services to see if we could move somewhere safer. We got offered a beautiful house on St Elmo Road. There was a big garden, a double garage – and four bedrooms! I couldn’t believe it.  It was the happiest time of my life; it was a lucky house.

37 years, I lived there. But my husband died in 2010, and my children were making their own way in life. I stayed two more years in the house, but I didn’t feel safe rattling around on my own. It broke my heart to leave it – I had put everything into my home. But I knew that people with a young family would benefit from it. I think they’ve kept some of it the same – my little lamp is still outside the front door.

Moving to Sycamore House

At that time I was thinking along the lines of sheltered housing as I was coming to that age where I knew I’d benefit from a little care. I looked around such a lot of places, but nothing would do. I was giving up so much, so I had to feel really sure.

In 2012 I came here to Sycamore House. That feeling when you come in – you felt it was going to be a place you could feel proud to live in. I liked the care that came along with your flat, that someone came to check on you in the morning, and a cleaner tended to the place. Everyone was very kindly and the gardens were lovely. My daughter described the communal lounge as something you’d see on a cruise ship!

I do like the social side of things you get here, in normal times – the trips out together. We used to have live music and celebrate birthdays. It can be overwhelming to begin with when you move into sheltered housing, with so many people to get to know. I try and have nice conversations and learn what makes people tick – eventually I find my way.

Life in the pandemic

Lockdown in the summer wasn’t too bad – at least we could go into the garden and see people when the weather was fine. Bless them, they even purchased an outdoor heater for us. It was a walk in the park compared to the lockdown this winter. But staff have done well by us – they are doing their very best. The scheme managers are always there, and always have a happy word to say to us.

It has been a trial, not seeing family. The only time was when I had my 80th birthday and my daughter had her 60th. They came with some balloons and sandwiches and we celebrated on the pavement.

There has been hardship for everybody. A down-side of living so closely with other people is that you have to get your head around losing them when they pass on. I lost the man who lived next door to me, and I lost another friend very recently. We would ring each other, and we were there for each other. It put me down a bit. I really take it to heart when a person goes, I’m afraid. I can’t see how I will get used to it.

But I go downstairs, look around me, and it does me good. Prayer does help me immensely. If you have a religion, it doesn’t matter which, it’s something to turn to. I try to be there for people, and stop and listen – that’s the important thing, listening.

What I’m looking forward to most of all is meeting one or two friends for a pub lunch. I’ve been on my own cooking, cooking, cooking – all the time. What I wouldn’t give to have a meal and then just push the plate away. And go to the shop, go to Marks, have a look around.

But I’ve had both of my vaccinations now, so things are starting to change. I think spring is bringing a new hope for us.” 

Find out more

Want to find out more about living in an almshouse?

If you think you might be eligible, we'd be happy to give you a tour of our almshouses and share what it's like to live here.

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Graphic says Welcoming our newest Flexible 3 Year Grant holders

Welcoming our newest Flexible 3 Year Grant holders

They've each been awarded £45,000, split over three years.

2025 was a tough year for many people. Local charities have risen to the challenge, providing basic essentials, advice and other vital support. Our Flexible 3 Year Grants are designed to offer local organisations a bit more stability so they can plan for their future and, if necessary, adapt to shifts in demand.

. Our newest grant holders are:

  • Petit Miracles
  • Shepherds Bush Families Project & Children’s Centre (SBFP&CC)
  • Active Successful Engagement (ASÉ) CIC

They’ve each been awarded £45,000, which will be split over three years.

Petit Miracles

Petit Miracles helps people to lift themselves out of poverty, by giving them the skills and confidence they need to find work or succeed as an entrepreneur. The social enterprise offers furniture restoration workshops to people who have a disability or who are otherwise disadvantaged, giving them the chance to build a new career.

It also runs a business incubator programme where people can learn business skills, network and share ideas. Members are then able to sell their products in Petit Miracles’ shop in West 12 Shopping Centre.

Founder and CEO Elisicia Moore says, “All of the circa 150 people per year who benefit from our programmes experience unemployment and social exclusion and face barriers such as disability, homelessness, mental ill-health or isolation. Our programmes have been co-designed to build the skills, experience, confidence and social integration they need to gain meaningful volunteering, further training and/or paid work.”

Petit Miracles is using its grant to help launch a new coffee bike programme, Miracle Brews, which will provide training and employment for young disabled adults.

Shepherds Bush Families Project & Children’s Centre (SBFP&CC)

SBFP&CC works with families who are experiencing significant housing difficulties. Some are homeless or at risk of homelessness. Others are living in unsuitable accommodation or struggling due to low wages. CEO Tina Mayers shares, Parents living in these situations often suffer depression and anxiety and feel guilty that they are unable to meet the needs of their children. Children and young people often miss out on the givens of normal family life. We aim to relieve the distress caused to these families and reduce the isolation and poverty most experience.”

SBFP&CC is putting its grant towards ongoing expenses and is planning to consult with parents and young people about developing new services.

You can read more about the charity in our case study.

Active Successful Engagement (ASÉ) CIC

ASÉ supports disadvantaged children and teenagers aged nine to 18, along with young adults who have SEND. Service users are experiencing a range of challenges, such as being:

  • Traumatised from past events
  • In care
  • A young carer for a family member
  • Affected by domestic abuse or gender-based violence
  • Digitally excluded
  • On a very low income

ASÉ’s work includes supporting children, young people and adults via mentoring, peer support and skills-building, tackling inequality and fostering long-term wellbeing. As Director Pauline Zepherin explains, “We empower communities, amplify under-represented voices and drive systemic change. Working with families, local authorities, schools and the NHS, we deliver culturally responsive community-led solutions that build resilience and long-term impact.”

ASÉ CIC is using its Flexible 3 Year Grant to deliver i-MATTER: Advocates for Change. 36 adult Advocates for Change Champions with lived experience of disadvantage will be trained to deliver trauma-informed mentoring, advocacy work and group support to young people and families.

Find out more about applying for a grant from Hammersmith United Charities

While our Flexible 3 Year Grants focus on organisations that we already work with, we also offer Community Grants, which are open to other charities working in Hammersmith.

 

 

 

 

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Hammersmith United Charities' new Chair, Guy Vincent. He is a white man with a beard and moustache.

Introducing our new Chair

Guy Vincent shares his ambitions for Hammersmith United Charities.

Hammersmith United Charities' new Chair, Guy Vincent. He is a white man with a beard and moustache.Guy is a retired solicitor who has lived in Hammersmith for over 40 years. As well as having a long legal career, Guy has decades of experience in the not-for-profit sector. He was a school governor for 35 years and spent several years volunteering as Chair of the Finance Committee at Hammersmith & Fulham Law Centre. If you recognise Guy, that’s probably because he also served as a local councillor for Hammersmith & Fulham.

We spoke to Guy about why he volunteers and what he wants to achieve in his new role as Chair of Hammersmith United Charities.

Why did you apply for the role of Chair?

I’ve been very lucky to have had an interesting career and learn skills that I’m happy to still use where I can. I’ve been engaged in the community throughout my 45+ years in Hammersmith, so I know the neighbourhood well.

I gave up my other voluntary commitments a couple of years ago as we were moving house and having a lot of work done. Once we’d finished all that, I thought it would be nice to do something in the community again. I want to contribute something, not just sit with my feet up!

I was a councillor with the previous Chair, Vivienne, and heard that she was retiring from the role. From what I’ve seen so far, Hammersmith United Charities is a great organisation and run very well, so I’m really looking forward to getting started.

What are your plans now that you’ve been appointed?

It’s early days and to begin with, I’ll just be learning about the charity, understanding what can be done, and figuring out what I can contribute. I’m coming in as a stranger amongst a committee full of people who’ve been doing this for years, so I’m looking forward to getting to know people.

I’ve signed up for the Christmas dinners and plan to attend coffee mornings and things like that. People like to know who their trustees are, so I think it’s important that I’m seen around the place.

In the long term, I just want to help the charity to provide as much support to the community as it can. I’ll be working with the team – both the trustees and the management – to try to make sure that the charity prospers and continues to do great things.

It’s unlikely that we’ll be able to expand the almshouses. However, there’s a great deal of opportunity to make an impact through the grants. While the sums being given aren’t enormous, a small sum of money can have a very big impact on a small organisation.

What do you enjoy doing in your spare time?

My wife, Sarah, and I enjoy travelling by train around Europe. We’ve got more time on our hands now that we’re retired, so we can take things at a more leisurely, pleasant pace. We spend a few hours on the train, get off, stop somewhere nice, have a meander and spend the night. It’s so much nicer than flying. Italy is our favourite place to visit; we’ve been going for 40 years. We particularly love Tuscany for its lovely medieval villages, which are always a joy to visit.

We also enjoy being involved in the community. It just seems the right thing to do – work within the community, for the community.

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A group of women standing on the steps of the Royal Court of Justice. They are wearing t-shirts saying Hammersmith Law Society.

Hammersmith & Fulham Law Centre

Providing free legal advice to those most in need

 

A group of women standing on the steps of the Royal Court of Justice. They are wearing t-shirts saying Hammersmith Law Society.“We recently represented a migrant woman who was trafficked to the UK by a wealthy family. She was forced to work extremely long hours as a nanny, housekeeper and cleaner. She didn’t receive anywhere near the minimum wage, and the family had control of her passport and bank account.”

This situation, shared by Sara Taylor, CEO of Hammersmith & Fulham Law Centre, is all too common. However, this particular woman went through an even worse experience. Sara explains, “The family said that she could visit her family. When she returned, not only had her employment been terminated, but she’d also been made homeless. This is a woman in her early 60s, who had been with this family, in servitude, for decades.

“When she turned up in our reception, she said, ‘When I came back, they wouldn’t let me in the house, so I’ve got nowhere to live; I don’t have my medicine; I don’t have my money; I don’t have a job; I have nothing.’ It seems an extreme situation, but it’s one that unfortunately we do come across.

“We not only assisted her with a tribunal claim against her employers for unpaid wages and damages, we also made a homelessness application and arranged for her to receive pension credit. She got her own flat and with the money she’s now received, is hoping to go back to her country of origin and retire.”

Without the Hammersmith & Fulham Law Centre, this outcome could have been very different. There is no Legal Aid for employment law advice, other than for a small area relating to discrimination, and many workers simply cannot afford to pay a solicitor.

Thankfully, Hammersmith & Fulham Law Centre offers free legal advice to people who are on a low income, including delivery drivers, nannies and factory workers.

Sara shares, “The people who come to us are facing a myriad of issues. Unfortunately, lots of people are dismissed unfairly by their employers. We also see a lot of claims for unpaid wages, holiday wages or sickness pay as, again, lots of employers don’t pay workers what they’ve earned.”

The Hammersmith & Fulham Law Centre can help with legal issues such as:

  • Being trafficked to the UK and made to work for little or no pay
  • Unfair dismissal
  • Discrimination due to a worker’s gender, religion or another protected characteristic
  • Wages being under the legal minimum
  • Unpaid holiday or sick pay
  • Reasonable adjustments not being made if a worker is disabled

Sara adds, “Some people are seeking compensation; others are trying to get their job back or to stay in their job with the adjustments that they’re entitled to. Some have agreed to leave their job and are just looking for a good reference.”

The Hammersmith & Fulham Law Centre supports clients in a number of ways. Sara explains, “We draft witness statements, accompany clients to meetings with their employer, represent them at hearings and so on. Sometimes, we’ll just spend a couple of hours with a client, going through their legal options, giving them legal advice, and then confirming all that in writing, and that’s as much as they need. Other times, we will represent them in a whole tribunal claim, from the beginning to the end.”

Hammersmith United Charites’ grant

The Law Centre helps clients with a wide range of challenges, such as being unlawfully evicted, living in an unhealthy rental property and applying for indefinite leave to remain. However, these cases are usually covered by Legal Aid, while the centre’s employment-related cases are not.

Earlier this year, we provided Hammersmith & Fulham Law Centre with a £10,000 grant. Sara says, “Without charitable grants like this, we wouldn’t have an employment law solicitor; we just couldn’t do this work. It was a really difficult situation for that client [mentioned above], but we were able to help, partly due to this grant.”

Find out more

If you’re on a low income and need legal advice, you can make an appointment with Hammersmith & Fulham Law Centre by emailing reception@hflaw.org.uk, calling 020 3880 1727 or visiting their office during working hours.

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Vivienne Lukey: A white woman with red hair

Farewell to our Chair, Vivienne Lukey

A thank you from our team

Vivienne Lukey: A white woman with red hairEveryone at Hammersmith United Charities would like to thank Vivienne Lukey as she steps down after 12 years as a trustee, including six years as Chair.

During her time with the charity, Vivienne made a significant contribution to its governance and direction, working closely with trustees, staff, residents, and community partners to ensure that our historic 400-year-old charity developed to meet the needs of our 21st-century community. She played a key role in supporting both our almshouse housing for older residents and our grants programme for grassroots organisations tackling inequality in Hammersmith.

Her leadership was particularly important in steering the charity through the challenges of the COVID-19 pandemic, as well as a period of turbulent economic conditions and the cost of living crisis, ensuring that the community was supported and that the charity remained resilient and responsive during exceptionally difficult times.

We are grateful for Vivienne’s commitment, leadership, good humour and care, and for the way she has helped the charity to evolve while staying true to its values.

We are pleased to welcome Guy Vincent as our new Chair and look forward to working with him as the charity moves into its next chapter.

 

 

 

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