Active Successful Engagement (ASÉ)
“It’s about showing people, ‘You're amazing. You've got lived experience. You're the expert. We're just giving you the tools so you can use those skills.”
“No one person is the same. Everyone comes with their own individual journey and story. Our job is to get to the core of what’s causing their distress, deal with that and then bring them to a stronger place. And we’re very good at doing that.”
Pauline Zepherin is Director of Development and Communications at Active Successful Engagement (ASÉ). The CIC uses holistic mentoring to help people to heal and move forward. It delivers a wide range of services in Hammersmith, including:
i-MATTER: Connections
Pauline explains, “ASÉ works with children and young people who may not be engaging with education. The programme focuses on personal development and empowers the young person to develop healthy relationships and to achieve their full potential.
“By building trust, we can help them to get back onto a stronger pathway, reengage with their education, see a positive future and decide that today they want to be here. It’s about empowering them to have hope so they can move forward confidently and positively transform their lives.”
As one pupil shares, “I used to feel really alone, but now I have a mentor who listens to me and helps me with my problems.”
ASÉ also engages with parents and carers who are working with Children’s Services. Pauline shares, “We recognise that, often, if people didn’t receive the appropriate early intervention needed in their childhood, their trauma and life challenges can continue to impact them into adulthood.
“We recognise people may not engage with statutory services because of previous negative experiences. However, we’re very deeply rooted within the community, and we’ve built trust.”
i-MATTER: Voices of Strength
This programme helps participants to better understand the different forms of domestic abuse. Pauline says, “It’s about recognising coercive behaviour and really understanding the journey that you’ve been through with domestic violence, why it happened, and how to come out of that process stronger.” The programme is delivered through a free 12-week Freedom Programme. As a rolling programme, people join at different stages. Pauline says, “This creates a group, a sisterhood, where those individuals who have gone through that healing journey can now embrace others who are just starting that journey.
“It also creates a ripple effect. People take the information out into their community. We’ve had individuals who suddenly realise, ‘My daughter, my friend or brother is experiencing coercive behaviour. My loved one is in a coercive relationship. They need this information.’”
ASÉ also has plans to expand the i-MATTER: Voices of Strength programme into secondary schools to help young people understand what a healthy relationship looks like and how to recognise coercive behaviour.
i-MATTER: Health & Wellbeing & Tackling Inequalities
ASÉ works with families who face cultural, social and systemic barriers to healthcare and wellbeing. The CIC supported the recent H&F Active Wellbeing Event, which was attended by in excess of 550 people. As well as promoting the Advocates for Change programme (see below), ASÉ organised NHS health screenings for attendees, including BMI, blood sugar levels, hepatitis B and C, and liver function. Pauline says, “The focus is on improving health and strengthening the community by helping people to engage with the services that are available.”
Recognising that transport can be a barrier for many people, ASÉ organised a free coach for 69 people from White City and Old Oak and organised free food for the event.
Parent & Carer Champions Network (PCCN)
ASÉ developed the H&F PCCN model and trains volunteer Parent & Carer Champions to provide peer-to-peer support out in the community. Funded by MOPAC between 2020 and 2025, this programme was cited as Best Practice by MOPAC and is featured in the end-of-programme evaluation report.
i-MATTER: Advocates for Change
The PCCN programme will be closing in March, as it’s being absorbed into a new programme – i-MATTER: Advocates for Change. Pauline says, “We’re going to build on the PCCN structure. Our Advocates are not just going to be parents and carers. They’re going to be uncles, aunts, brothers, sisters, neighbours, professionals – anyone who wants to make a difference in the community. The sky’s the limit!
“We’ll teach an introduction to holistic mentoring skills, including effective communication and active listening, understanding body language and building trust. It’s about showing people, ‘You’re amazing. You’ve got lived experience. You’re the expert. We’re just giving you the tools so you can use those skills.’”
i-MATTER: Advocates for Change is part-funded by Hammersmith United Charities. ASÉ is one of our Flexible 3 Year Grant holders, so is receiving £15,000 a year for three years.
Pauline says of the grant, “The level of flexibility with the funding is brilliant. The three-year period really does help – it gives us a sense of security and enables us to plan.”
Get involved
If you’re interested in becoming an Advocate for Change in your community, contact ASÉ on 020 3143 0209 / info@asecic.org.uk or visit its website for more details.
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